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  • Old Luxemburg Inn

  • 3.0 stars
    (5 reviews, average rating: 3.0/5)
  • Cuisines: Other
  • (217) 528-0503
  • 1900 S 15th St Springfield, IL 62703
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Restaurant Details
Price range
$$ ($11-$25)
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NewBerlinDiner
1 Review
2013/12/11
  • Horrible Food and Service
  • Overall
    1.0 star
    • Food
      1.0 star
    • Services
      1.0 star
    • Atmosphere
      1.0 star
    • Price Range (per person): $11-$25
    • Visit Again?: No
    • Party Size: 4
  • Horrible dining experience! It took an hour to get our food and then the steak was raw inside (we ordered med.) The waitress was rude and indignant that we wouldn't eat the raw steak. The manager is a total creep too...You might think that they would want the customer to be happy and return......they could care less! I guess they have enough drunks at the bar to keep their doors open. If you eat here after reading this....that's on you....you have been warned!

  • Order: filets, chicken, pork chops
 
Comment (0)
LoungeLizard
1 Review
2013/03/11
  • Not a good experience
  • Overall
    2.0 stars
    • Food
      1.0 star
    • Services
      1.0 star
    • Atmosphere
      4.0 stars
    • Price Range (per person): $26-$60
    • Visit Again?: No
    • Party Size: 3
  • The Old Luxemburg Inn in Springfield Illinois turned what was a poor meal into an awful experience. Thanks, Manager guy, who I can only assume is family, as his attitude screamed “I can’t get fired, bite my a**”.

    The Old Luxemburg sign says ‘since 1941’, and is located in what is now a shady neighborhood (they hire security to park in their parking lot). I would describe this place as a classic, old-school steak house. 4 different steaks on the menu, some seafood and chicken strips for the kiddies. French fries, baked potato or hash browns. Iceberg lettuce salads. Nothing fancy or challenging, but when done right, it can be a fine dinner. When done wrong, it will spell the death of an old established place.

    I’m in Springfield to visit my mother (96 and in a nursing home), and am staying with my sister. They had made plans to go out to eat with 2 other couples that evening, so along with myself and their son (who we enlisted as our designated driver, because, you know, adults need their beverages), our party was 8 strong. We arrived at 6:30pm. Although we had reservations, we were seated in the furthest dining room from the bar.

    Time does funny things when you’re waiting in a restaurant. 1 minute can seem like 5. But I have no doubt that it was at least 5 minutes before a waiter came to take our drink order. A few minutes later, a different waitress came by to take our drink order. Not a good sign and turned into an omen of things to come.

    The waitress then came back with menus. We put in our orders. And waited for our salads. And waited for our salads. After a while, one gal from our group finally got up and found the manager and asked if we were going to get our salads soon. Our salads finally arrived.

    We ate our salads and had more conversation amongst ourselves. One of the group got up and went to the bar to order another round of drinks.
    Then we waited. And waited. And waited. One of the guys in our group eventually got up and found the manager and asked if it would be much longer. The manager said, and I’m not making this up, ‘what, you got a plane to catch?’

    Our food finally arrived - it had been nearly an hour since we arrived. I had ordered a filet, medium rare. It was just this side of rare. I didn’t mind that, but the only meal that was kind of ok was the guy who ordered shrimp (deep fried). Another of our party asked the waitress to get the manager. I took that opportunity to go outside and have a smoke. I had left about half of my steak on my plate. Halfway through my smoke my entire party appears coming out the back door. I asked what happened, and apparently the manager told them, ‘you don’t like the meal, there’s the back door’, turned around and walked away. So they did.

    I went back inside, found the waitress and handed her a $20, and said, this is from me to you. I don’t know what happened tonight, but it wasn’t your fault.

    I can only assume the following: our waitress was given our table and a number of tables in a different section, as I cannot believe she purposely ignored us. They may have been short staffed in the kitchen. Or, as the manager seemed to be nothing short of a dick, they probably have lost good staff both BOH and FOH. Foodservice workers do not get paid a lot of money. Even in this job market, there are plenty of jobs available for an experienced cook out there. If the manager treats their customers the way he did, how does he treat his staff?

    Restaurants live and die on Friday and Saturday nights. The ‘A’ team should be working those nights. If this was their best, God help them on a Tuesday night. My assumption is that the manager is either 2nd or 3rd generation owner/family. My prediction is that the Old Luxemburg will limp along on its reputation and regulars for a few more years, then go under. RIP.

  • Order: Steak
 
Comment (0)
Tazzie
3 Reviews
2008/10/11
  • Got to try it!
  • Overall
    4.0 stars
    • Food
      4.0 stars
    • Services
      4.0 stars
    • Atmosphere
      4.0 stars
    • Price Range (per person): $11-$25
    • Visit Again?: Yes
    • Party Size: 5
  • The place is always good when we go. The atmosphere is splendid and the wait staff (from the bartender to the servers) are wonderful and pleasant. I'd recommend this place to everyone.

  • Order: Steak & Lobster
 
Comment (0)
alexso
2008/05/01
  • Good french fried lobster at a reasonable price.
  • Overall
    4.0 stars
    • Food
      4.0 stars
    • Services
      4.0 stars
    • Atmosphere
      4.0 stars
    • Price Range (per person): $11-$25
    • Visit Again?: Yes
    • Party Size: 4
  • Good french fried lobster at a reasonable price.

  • Order: lobster
 
Comment (0)
Telmore
2008/04/23
  • Good value for the price. The chive cheese sauce...
  • Overall
    4.0 stars
    • Food
      4.0 stars
    • Services
      3.0 stars
    • Atmosphere
      4.0 stars
    • Price Range (per person): $11-$25
    • Visit Again?: Yes
    • Party Size: 2
  • Good value for the price. The chive cheese sauce on the hash browns is a must.

  • Order: Lobster
 
Comment (0)
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