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  • Pagliacci's Italian Restaurant

  • 3.0 stars
    (1 review, average rating: 2.0/5)
  • Cuisines: Italian
  • Neighbourhoods: Highland, Northwest
Recommend Restaurant? Be the first to have your say!
Restaurant Details
Price range
$$$ ($26-$60)
1 Review
  • Bait and switch
  • Overall
    2.0 stars
    • Food
      3.0 stars
    • Services
      2.0 stars
    • Atmosphere
      1.0 star
    • Price Range (per person): $26-$60
    • Visit Again?: No
    • Party Size: 7
  • I heard so much about this restaurant how excellent the food was as well as the service but to my disheartenment the staff had an attitude they were adjudicating a smile they didn’t seem to be pleased that we were there.

    The restaurant was dimly lit I almost tripped over a chair and I could not see the menu a person in our party laterally could not read what was on the menus and the waiter gave her a flashlight to read by adding to this dilemma the booth I was seated in kept making noise as if I had been sitting on a whoopie cushion.

    A very towering waiter approached the table with another adjudicating smile like a deer caught in headlights asked us what would we like to drink instead of welcoming the group to the restaurant when it came time to order he knew nothing about the entrees that were my first sign of dread I wonder what was wrong with the food.

    Now I will get to the bait and switch the restaurant has a money saving promotion 10% off your party of six or more but here’s the sting they smack on a 18% gratuity and the entire party did not sit together and the meal we choose was the 3 Course Denver Meal which includes tax and gratuity and they still slapped on the 18% gratuity just for having the 10% off the dinning check.

    I spoke with Manager on duty a short plump man with a constipated expression about this 18% gratuity charge he didn’t explain why there was this charge he told me direct and that was that which made not sense and if it makes no sense it’s not true.

    Well ser. vice to say I’m never returning to this restaurant the supposed happy clown did make me cry.

  • Order: Not worth mentioning
Comment (1)

Recent Comment by: DenverFoodie877

It's so true what a rip off!

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